Do you have a party room? And how are they set up?
Our party room is a large 20×20 sq ft room and has 6 standard 6ft tables. The party room can be divided into two sides for parties.
Do you count Children and Adults?
Yes, for the private play date packages children and adults are counted. If we provide everything, we only count Children and when it comes to adults the price is limited – this is our way of limiting the count of adults for the party.
Do you provide any other food besides pizza?
Yes, we offer Fruit, Veggie, Wrap and sandwich Trays. These must be ordered prior to your party.
Can you buy extra time?
Yes, you can add extra time it is $175 per hour and we prefer the extra time to be added to the 5:30pm-7:30pm time slot and we occasionally allow an extra hour to be added to our 3pm-5pm time slot as well. We do occasionally add the extra hour to the start of parties when available as well.
Will there be other people in the party with us?
No, due to COVID-19 every party we have is 100% private. It will only be you and your guest. This rule will change for smaller parties soon so be sure to book your party today before the changes are made.
Are socks required at District Jump?
Yes, socks are required for everyone but you do not have to have a special pair of District Jump socks, any type of athletic socks is Okay.
Can I bring my own food?
District Jump does not allow outside food to be brought into the facility unless your doing a party package that allows for food to be brought in. This also applies to open play dates.
Can we bring our own decorations?
Yes, you are allowed to bring decorations but only if you are doing a private play date package. Also, we do not allow anything on our walls and we do not allow any confetti of any sort.
What Is Your Cancellation Policy
Within 15 days or more of canceling you will receive a full refund
Within 14 days of canceling, we will hold your deposit. Your deposit can be used towards another party or open play at a later future date.
Within 6 days or less of canceling you will lose your deposit, unless you pay the full amount. If we can book the party time slot that you canceled, you will get a full refund.
Are decorations allowed to go on the wall?
No, we do not allow any decorations to go on our walls, nor are you allowed to remove anything from our walls.
Do I have to fill out a waiver even if I am not going to Jump?
Yes, our insurance requires for everyone to fill out a waiver
Am I allowed to bring a DJ or play my own music?
No, District Jump does not allow any music or DJ’s. We will have our own playlist of music that we will play during the party. We do offer 2-3 song requests.
Are outside characters allowed?
No, District Jump does not allow any outside characters or vendors into the facility. We have some vendors that we can provide upon requests for a character rental.
Can I jump with my children?
Yes, all adults can jump with children as well
What time are your private party hours for the weekend?
10am-12pm
12:30pm-2:30pm
3pm-5pm
5:30pm-7:30pm
How can I book online?
Please visit https://districtjump.com/ and click book online, scroll down and click on party booking/Pricing and you will find all our private part packages with pricing and details.
When is the final payment due for parties?
The final payment will be due on Tuesday the week of your party. One of our manager’s will give a call to all parties booked for the weekend to confirm all party details, if there is any changes that need to be made they need to be made on Tuesday.
How do I book open play times?
Our birthday parties supersede open play. We schedule open play around birthday party times so it is always best to give us a call at 301-336-5050 or follow us on social media. We try to post open play times by Thursday.